Privacy Policy

Last Updated: August 14, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services. We are committed to protecting your privacy and handling your data transparently and securely.

Information We Collect

Information You Provide Directly

When you contact us or request our services, we collect:

Full name
Email address
Service preferences and requirements
Property search criteria and preferences
Any additional information you choose to provide during consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

To respond to your inquiries and service requests
To provide property search and consultation services
To communicate with you about your property requirements
To improve our website and services
To comply with legal obligations
To analyze website usage and optimize user experience

Legal Basis for Processing

We process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights
Legal Obligation: Processing is necessary to comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with any merger, acquisition, or sale of company assets, with advance notice provided to affected users
With Your Consent: When you have given explicit permission to share specific information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain conditions
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another organization or directly to you
Right to Object: Object to our processing of your personal data
Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server infrastructure
Encryption of sensitive data
Regular security assessments
Limited access to personal data by authorized personnel only
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 45 Wellington Street, Leeds LS1 4JL, United Kingdom

Supervisory Authority

If you believe we have not addressed your concerns appropriately, you have the right to lodge a complaint with your local data protection supervisory authority.